Change in Museums

As museums and heritage attractions prepare to relaunch in a world without tourists, many will need to find ways to engage a local market that has lapsed. Dan Anderson describes a dynamic model of the resident market which points to the importance of regular product renewal.

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Swimming Blues

Jim Roberts laments the state of swimming pools in this country and their adverse effect on our health, well-being and his weekends.
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One Year On

This weekend London’s Olympic Park was publicly unveiled exactly one year after the curtain came up on the 2012 Olympics and Danny Boyle produced what was a master stroke in British cultural programming.  It is a good time to reflect on Legacy – what is working and what isn’t. Read more

TripAdvisor Transformation

In his 2005 bestseller, The Wisdom of Crowds, James Surowiecki describes the country fair tradition of guessing the weight of an ox.   With astonishing statistical frequency, the collective judgment of the crowd – in other words, the average of all guesses – is almost always more accurate than any individual’s guess.  Read more